I charged Coins in-game, but it was provided into another account.
If you are already logged on our official homepage “www.lodossonline.com” with an account while charging Coins in-game with a different account, the Coins will be charged into the account you are logged on our homepage.
Please make sure that you are logged in with the same account on our homepage and our game client before charging.
You need to - Check if you are already logged into our official homepage before charging- If you are, log out from our homepage- Proceed with charging Coins.
I made a payment with PayPal, but the coin haven’t been credited to the account. What should I do?
If you encounter a PayPal issue, please contact customer support with the following information.
- A screenshot of your payment (either successful result or error message):- Username: - Transaction ID:- Date and time of the transaction:- Charge amount:- The email address linked to the payment method's account
Please also be advised that if it is the first time for your account to use PayPal, our system could suspend the payment until your account is verified.
Where can I check how much coins have been credited to my account?
You may check your transaction history at our website.
MY wallet button placed under login box